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Legal

Eleven documents covering everything you'd want to read before putting Plauditly in front of production traffic. Each one is plain English first, legal precision second.

At a glance

We try to keep these short and honest. The shape: Core covers what every visitor should know (Terms, Privacy, Cookies, Subprocessors). Use covers what's allowed (AUP, DMCA, AI disclosures). Compliance covers how we protect you (Security, Accessibility, DPA). Commerce covers billing. New customers should at minimum read the Terms and Privacy Policy.

Core

The four every visitor should be able to find inside two clicks.

Core

Terms of Service

The binding agreement between you and Plauditly.

Core

Privacy Policy

What we collect, the legal basis, retention, transfers, and your rights under GDPR / CCPA / CPRA / state laws.

Core

Cookie Policy

Which cookies we use (almost none) and how we honor the GPC signal.

Core

Subprocessors

Every third party with access to data, where they're located, and the transfer mechanism.

Use

What you can and can't do with the product, plus copyright and AI transparency.

Use

Acceptable Use Policy

What you can't do — including the FTC Reviews and Testimonials Rule provisions every customer must follow.

Use

DMCA & Copyright Policy

How to file a takedown notice. How to file a counter-notice. Designated agent on record.

Use

AI disclosures

Which AI models we use, what data they see, EU AI Act Article 50 transparency.

Compliance

How we protect your data, how we keep the site accessible, and how to formalize a DPA.

Compliance

Security

Encryption, access control, breach response, vulnerability disclosure (security@plauditly.app).

Compliance

Accessibility statement

WCAG 2.2 AA conformance commitment, known limitations, how to report barriers.

Compliance

Data Processing Agreement

GDPR Article 28-compliant DPA. Accept by email; countersigned PDF on request.

Commerce

How billing works and our no-refund policy.

Commerce

No-refund policy

All sales final. Cancel anytime, keep the period you paid for, no refunds for unused time. EU/UK statutory rights preserved where they apply.

Enterprise / custom paper?

Need redlined Terms, a custom MSA, a longer SLA, an NDA, or a security questionnaire returned? Email legal@plauditly.app. For most B2B customers, our published DPA + Terms + Security page is everything procurement needs.

Direct contacts

Every alias above currently routes to the same inbox; we'll split out as the team grows.

A note

These documents reflect Plauditly's good-faith reading of applicable law as of the "Last updated" date on each page. They are not legal advice. If you are evaluating Plauditly for use in a regulated sector or in a jurisdiction we haven't listed, consult your own counsel.